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Did you know 80% of small businesses lose customers or clients daily because the phone has gone to an answering machine or voicemail message? Don’t let that happen anymore, we can assist in making sure that every phone call is answered.
Are you managing a large client base and multiple jobs, constantly playing catch up with unwieldy client communication, and missing business and marketing opportunities?
Do you wish you had an Office Manager that could handle reception, administration, HR and payments for your business?
Time Well Spent offers virtual office solutions using proven digital and mobile technology. It does not matter where you are located as we have clients receiving virtual office solutions in Melbourne, New South Wales, Tasmania, Western Australia, South Australia, Queensland and Northern Territory, basically all over Australia.
We have built our reputation on managing multiple projects, calendars and people for busy professionals and entrepreneurs. We have two key areas of expertise: One area has been working within the Allied Health Professional Sector. We have over 85 clients in this area and specialise in many software programs to book clients in online for appointments. Some of these clients include:
- Allied Health Professionals (Currently we are servicing these specialists: Psychologists, GP’s, Psychiatrists, Naturopath, Integrative GP’s, Podiatrists, Osteopaths, Dietitian, Massage Therapists, Exercise Physiologists, Chiropractor, Speech Therapists, Physiotherapists, Occupational Therapists and Aged Care Providers)
We are familiar with and use on a daily basis these software online programs for the Allied Health sector: Halaxy, Cliniko, Front Desk, Power Diary, eAlthLTE, Nookal and of course Google to book clients in for appointments. We also use Xero Accounting Software for all your accounts and reconciliation requirements. We assist in the transfer of data for the conversion of one online booking system to another if you are changing over programs, with excellent skills in the set up of Healthkit and Cliniko.
We provide training and full set up of both Cliniko, Power Diary and Halaxy, either via face to face or through remote access via Zoom/Skype using the sharing of screens. This is beneficial and time saving for so many clients.
We understand the Medicare System, HICAPS payments and are familiar with working with clients under Workcover Regulations, MHCP’s, HCWA, NDIS funding, Better Start, DVA and EPC plans.
We have an access to the myplace portal for NDIS clients and are able to add service bookings, payment requests and check your clients files for update on their service agreements plans. We can assist with self managed, plan managed and agency managed processing for all your clients, saving you loads of admin time week and ensuring you constantly have a stream of income coming in.
The second key area is working with Business Coaches, Sales Coaches, Consultants, Directors, and other Professionals who provide: leadership programs, coaching, workshop facilitation, small group workshops, ongoing coaching programs, presentations for events, team building days etc. We offer many services in this arena such as: diary and travel management, scheduling, evaluation and trend analysis – through evaluations, client liaison, building relationships with key stake holders and team project management.
- Business Professionals
- Coaches and Consultants
Our clients rely on our attention to detail, comprehensive range of services and proactive approach to business growth activities.
Over 2 million small businesses want to grow but many don’t have any idea on how to go about it.
Time Well Spent is your secret weapon for business growth. We will become an integral part of your team, seamlessly assisting in service delivery and looking for opportunities to grow your business.
One of our passionate and dedicated Account Managers will work with you to design your virtual office with the range of services you require. You can select our office management services from :
- Two Offices – Victoria – Melbourne and Queensland (Sunshine Coast)
- Phone Answering Services
- Training on Practice Management Programs – Both Face to Face and Online
- Project Management
- Processing of payments – through Practice Management Programs, NDIS online programs and HICAPS machines
- Business Strategy and Development
- General Administration & PA Services
- Bookkeeping and Data Entry – using Xero
- Website Management – uploading content and blogs for WordPress
- Distribution of books, or products
Our aim is to provide the practical support you need to ensure long-term business success – at a fraction of the cost of employing a full time in-house team with equivalent skills and experience. Please get in contact to organise a time to discuss how we can help you.
We look forward to working with you soon!
