Do you worry that you will miss important calls when in conferences or attending to clients?

We offer personalised phone answering services so that you will never miss a client call again...

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Are you looking for help with project management?

We can assist in event coordination, project management and social media brand management

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Are you looking for cost effective ways to market your business?

We can help you with simple effective strategies to grow your database and nurture your clients in the Allied Health Sector

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Do you dream about being able to outsource all the time consuming administrative paperwork?

Our team can handle a diverse range of tasks that can cover just about any of your needs

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Do you struggle to keep your newsletter and blog up to date?

We specialise in newsletter and content management updates so that you are seen as the leader in your field

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Do you need help and training to set up Telehealth Services for your practice?

We can assist you in setting up and training you and your team on Zoom or Coviu - Telehealth Options

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Did you know 80% of small businesses lose customers or clients daily because the phone has gone to an answering machine or voicemail message? Don’t let that happen anymore, we can assist in making sure that every phone call is answered.

Are you managing a large client base and multiple jobs, constantly playing catch up with unwieldy client communication, and missing business and marketing opportunities?

Do you wish you had an Office Manager that could handle reception, administration, customer service, website enquiries, referrals and payments for your business?

Time Well Spent offers virtual office solutions using proven digital and mobile technology. It does not matter where you are located as we have clients receiving virtual office solutions in Melbourne, New South Wales, Tasmania, Western Australia, South Australia, Queensland and Northern Territory, basically all over Australia.

#We are currently hiring – please head over to our job vacancy page for more details

We have built our reputation on managing multiple projects, calendars and people for busy professionals and entrepreneurs.  We have two key areas of expertise: One area has been working within the Allied Health Professional Sector. We have over 90 clients in this area and specialise in many software programs to book clients in online for appointments. Some of these clients include:

  • Allied Health Professionals (Currently we are servicing these specialists: Psychologists, GP’s, Psychiatrists,  Naturopath, Integrative GP’s, Podiatrists, Osteopaths, Dietitian, Massage Therapists, Exercise Physiologists, Chiropractor, Speech Therapists, Physiotherapists, Occupational Therapists and Aged Care Providers)

We are familiar with and use on a daily basis these software online programs for the Allied Health sector:  Halaxy, ClinikoFront Desk,  Power DiaryeAlthLTE, Nookal and of course  Google to book clients in for appointments. We are familiar with Telehealth Services using Zoom and Coviu for both our Psychologists and Speech Pathologists and provide training on both the programs as well as scheduling for all appointments.

We also use Xero  Accounting Software for all your accounts and reconciliation requirements. We assist in the transfer of data for the conversion of one online booking system to another if you are changing over programs, with excellent skills in the set up of Halaxy and Cliniko.

We provide training and full set up of both Cliniko, Power Diary and Halaxy, either via face to face or through remote access via Zoom/Skype using the sharing of screens. This is beneficial and time saving for so many clients.

We understand the Medicare System, HICAPS payments and are familiar with working with clients under Workcover Regulations, MHCP’s, HCWA, NDIS funding, Better Start, DVA and EPC plans.

We have an access to the myplace portal for NDIS clients and are able to add service bookings, payment requests and check your clients files for update on their service agreements plans. We can assist with self managed, plan managed and agency managed processing for all your clients, saving you loads of admin time week and ensuring you constantly have a stream of income coming in.

The second key area is working with Business Coaches, Sales Coaches, Consultants, Directors, and other Professionals who provide: leadership programs, coaching, workshop facilitation, small group workshops, ongoing coaching programs, presentations for events, team building days etc. We offer many services in this arena such as: diary and travel management, scheduling using Zoom calls/Microsoft Teams and evaluation and trend analysis – through evaluations, client liaison, building relationships with key stake holders and team project management.

  • Business Professionals
  • Coaches and Consultants

Our clients rely on our attention to detail, comprehensive range of services and proactive approach to business growth activities.

Over 2 million small businesses want to grow but many don’t have any idea on how to go about it.

Time Well Spent is your secret weapon for business growth. We will become an integral part of your team, seamlessly assisting in service delivery and looking for opportunities to grow your business.

One of our passionate and dedicated Account Managers will work with you to design your virtual office with the range of services you require. You can select our office management services from :

  • Office – Melbourne – Victoria
  • Phone Answering Services
  • Training on Practice Management Programs – Both Face to Face and Online for Halaxy, Power Diary and Cliniko
  • Telehealth Services and Training – Zoom and Coviu
  • Project Management
  • Processing of payments – through Practice Management Programs, NDIS online programs and HICAPS machines
  • Business Strategy and Development
  • General Administration & PA Services
  • Bookkeeping and Data Entry – using Xero
  • Website Management – uploading content and blogs for WordPress
  • Distribution of books, or products

Our aim is to provide the practical support you need to ensure long-term business success – at a fraction of the cost of employing a full time in-house team with equivalent skills and experience.  Please get in contact to organise a time to discuss how we can help you.

We look forward to working with you soon!

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