Cliniko, set up and run for you.
Whether you're moving to Cliniko, starting fresh, or stuck with a setup that isn't working, our team gets it sorted and keeps it running, so you're not the one wrestling with the software.
Let's talk about getting your time backOr call us on 03 9271 8222
Cliniko can do a lot. If it's set up right.
Cliniko is a powerful system, but only when it's configured properly for how your practice actually works. Set up badly, it creates as many problems as it solves: double handling, missed reminders, billing that doesn't reconcile and hours lost to admin that should be automatic.
Our team makes sure it's set up the right way from the start, so it saves you time instead of costing you time. Our team works across Halaxy, Cliniko, Zanda, Splose and more, but here, our team is focused on getting Cliniko working properly for your practice.
Wherever you're starting from, there's a way in. Here's roughly where practices tend to sit before they come to us, and further down, exactly what our team takes care of from there.
Never used Cliniko before.
Already on it, but not using half of what it can do.
Coming across from a different practice management system.
Set up already, but nobody keeping it running properly.
Here's what our team takes care of.
From the first setup to the day-to-day running, our team handles it all, so you're not the one keeping it going.
Setting it up (or fixing what's there)
New Cliniko account or existing one that needs sorting, our team configures your services, fees, calendars, appointment types and online booking so everything runs cleanly.
Moving you across
Switching from another system? Our team handles the migration, so your data comes over properly and nothing gets lost in the move.
Your billing, sorted
Medicare and DVA billing through Tyro Health, invoicing, payments and reconciliation, set up so claiming is simple and your money doesn't slip through the cracks.
The time-savers switched on
Online bookings, telehealth, automated reminders, forms and templates, all set up so the day-to-day runs itself.
Ongoing support and reception
Once it's running, our team can keep managing it day to day, and answer your phones and admin too, so you're never back to doing it all yourself.
One monthly fee. One specialist team. Always on.
You don't need to recruit a receptionist, train them on Cliniko, or scramble when they're off sick or on holiday. Our team already knows the system inside out, and there are 17 of us, so your practice is always covered.
Our team stays current so you don't have to.
Every Cliniko update, every Medicare fee schedule change, every new feature, our specialists track it and apply it to your account without you lifting a finger. One fixed monthly fee, and your system is handled by people who work in it every day.
Cliniko knowledge that goes beyond the manual.
Knowing how to configure Cliniko for a mental health practice is different to knowing how to configure it for a physio or an OT. The billing requirements, clinical documentation, referral workflows and Medicare rules are different, and getting the setup wrong creates problems that take weeks to unpick.
Our team has set up and managed Cliniko for mental health practices, occupational therapists, speech pathologists, physiotherapists, behaviour support practitioners and other allied health providers across Australia and New Zealand. Our team understands the environment your practice operates in.
You don't have to become the Cliniko expert.
That's what our team is for. Our team already knows Cliniko inside out, so you don't have to learn it, troubleshoot it, or keep it running. You just get a system that works, and your time back.
Supporting practices across Australia and New Zealand since 2006.
Simple, transparent pricing.
Cliniko setup and support is available as part of our virtual phone and admin packages, or as a standalone service. Book a free 15-minute chat to discuss which option suits your practice.
Virtual Phone & Admin Package
Cliniko support included as part of our full virtual phone and admin service. Ideal for practices that want their system and front-of-house administration handled together by one team.
Standalone Cliniko Support
Cliniko setup and management as a standalone service. Suitable for practices that already have admin support in place and want specialist Cliniko expertise without a full package.
Common questions about Cliniko setup and support.
Do you work with existing Cliniko accounts, or only new ones?
Both. Our team will build your account from scratch or review and tidy up an existing one so you're getting the most out of it. If you're switching from another system, our team guides the full transition into Cliniko and makes sure your client information, calendar and billing carry over smoothly.
Can you handle our Medicare and DVA billing in Cliniko?
Yes. Our team sets up and runs Medicare and DVA billing through Tyro Health, so claims go through correctly and you're not chasing rejections. Billing configuration and ongoing management are included in our service.
I'm not very tech-savvy, is that a problem?
Not at all. The whole point is that you don't have to be. Our team handles the setup and the day-to-day, and explains anything you'd like to understand in plain language. You use Cliniko to see clients, our team handles everything else.
We're switching from another system, can you help with the move?
Yes. Our team guides the transition into Cliniko and makes sure your client information, calendar and billing carry over smoothly. Our team has helped practices move from a range of other systems and knows where the complications tend to arise.
How quickly can we get started?
Usually within a few days of our initial chat. Book a free 15-minute call and our team will map out exactly what your practice needs and how long setup will take.
Let's have a chat about your Cliniko setup.
Tell us where things are at, and our team will show you how they can help.
Let's talk about getting your time backFree, and there's no obligation.
Or call us on 03 9271 8222 · hello@timewellspent.com.au