Is your practice software
working against you?
The right system, set up properly, should save you hours. Set up badly, it just creates more admin. Our team gets your practice management system working the way it should, across Halaxy, Cliniko, Zanda, Splose and more.
Your free PMS audit covers:
- Review of your current Halaxy, Cliniko, Zanda or Splose setup
- Automations that could save your team 2–5 hours per week
- Billing configuration (NDIS, Medicare, DVA, WorkCover)
- Online booking, waitlist and appointment reminder settings
- A prioritised fix list, what to change first and how
Or call us on 03 9271 8222
Most practices are only using a fraction of what their system can do.
Practice management software is powerful, but most practices never get it set up to its full potential. So you end up doing manually what the system could be doing automatically, chasing reminders, re-entering data, sorting billing by hand, when it should all be running quietly in the background.
Our team fixes that. We set your system up properly, switch on the automations, and keep it running, so it actually earns its keep.
Start with a free audit.
Not sure what's slowing you down? Our team will take a proper look at your current setup and show you exactly where you're losing time, and what we'd fix first. It's a free 30-minute review, no obligation.
Book my free audit →We work across all the main systems.
Our team has implemented and optimised practice management systems for mental health & allied health practices across Australia since before most of these platforms existed. Whichever you use, our team knows it.
Setup, migration, billing configuration, training and ongoing support for mental health and allied health.
Full implementation, data migration, custom forms, billing rules and role-based team training.
Cliniko setup →Setup, configuration, integrations, calendar and booking optimisation for all practice types. Formerly Power Diary.
Zanda setup →NDIS-specific setup, PRODA integration, service agreements and claims management.
Splose setup →And more, if your practice runs on something else, just ask.
Most practices get these wrong.
These are the five settings we find misconfigured in almost every practice we audit. Each one is costing time, money or both.
Appointment reminders not automated
Your PMS can send SMS and email reminders automatically. Most practices still do this manually, costing 30–60 minutes every day.
Online booking misconfigured
Booking enabled but appointment types not correctly mapped. Clients land on a half-empty page and leave without booking.
Invoicing done manually
Your PMS can generate, send and follow up invoices automatically. Most practices still do this by hand every week.
Referral sources not tracked
Without referral source tracking you have no idea which marketing activities are actually bringing clients to your door.
Waitlist not set up properly
A correctly configured waitlist fills cancellations automatically. Most practices manage this manually or not at all.
And usually more
Every practice we audit finds at least 3–4 additional issues specific to their setup. That's what the free audit is for.
Here's what we take care of, across all four main systems.
We handle every stage of PMS implementation (from initial setup to go-live and beyond). Billed at $162.50/hr.
Setup and optimisation
New account or an existing one that needs sorting, our team configures your services, fees, calendars, bookings and billing so everything runs cleanly.
Migration
Moving from another system? We handle the switch so your data comes across properly.
Billing configuration
Medicare, NDIS, DVA and WorkCover claiming, invoicing and reconciliation, set up so claiming is simple and accurate.
Automations and bookings
Online booking, automated reminders, referral tracking, forms and templates, switched on so the routine work runs itself.
Training and ongoing support
Whether you want to run it yourself or have our team run it for you, you're covered.
We don't just know these systems. We live in them.
Frequently asked questions
Common questions about Halaxy, Cliniko, Zanda and Splose setup, training, migration and ongoing PMS support.
What is included in a Halaxy, Cliniko, Zanda or Splose setup?
How long does a PMS setup take?
Do you train the whole team or just the practice owner?
Can you migrate data from one PMS to another?
Do you offer ongoing support after setup?
Which practice management systems do you specialise in?
Can you set up Medicare and NDIS billing in our PMS?
Let's have a chat about your setup.
Tell us which system you're on and where things are at, and we'll show you how we can help.
Let's talk about getting your time back → Free, and there's no obligation. Or call us on 03 9271 8222 · hello@timewellspent.com.au