NDIS billing, done properly.
NDIS billing is fiddly, easy to get wrong, and costly when it goes unpaid. Our team handles the whole process for you, so your claims go through and your money comes in.
Here's what we take off your plate:
- PRODA claims submitted accurately and on time
- Every management type: agency, plan and self-managed
- Funding checks before every appointment
- Service agreements sent and followed up until signed
- Price guide updates applied as soon as they land
- Aged receivables chased until they're paid
Free, and there's no obligation. Or call us on 03 9271 8222.
NDIS billing is where practice income quietly leaks away.
Between the different management types, claiming rules, price guide changes and aged invoices, NDIS billing takes real attention to get right. Miss something, and it's your practice that's out of pocket. We handle every funding type, so nothing slips through.
Claims submitted directly through the NDIS portal via PRODA with the correct support category codes. The NDIA pays your practice directly, and we manage portal access, submission and reconciliation on your behalf.
Invoices sent to the participant's plan manager with the correct NDIS line items, support categories and documentation. We follow up unpaid invoices so you don't have to.
Invoices sent to participants with the right documentation attached. We keep everything compliant with NDIS requirements and track outstanding payments in your practice management system.
Unregistered NDIS providers can still bill plan-managed and self-managed participants. We manage this billing process for unregistered mental health and allied health practices across Australia and New Zealand.
Here's what we take care of.
From your first claim to your last outstanding invoice, we manage the whole process, run by specialists who work in the NDIS billing environment every day.
Every Management Type
Agency-managed, plan-managed, self-managed and eligible unregistered-provider workflows, all handled correctly.
PRODA Claims
Submitting and managing your claims through PRODA, so you're paid properly and on time.
Funding and Agreements
Funding checks before every appointment, and service agreements kept accurate and up to date.
Staying Current
Price guide updates applied as soon as they land, so you're always billing at the right rates.
Chasing What's Owed
Aged receivables followed up and reconciled in your practice management system, so nothing sits unpaid.
One monthly fee. One expert team. Always on.
Work with Time Well Spent and you'll never need to recruit a billing specialist, cover their leave, onboard them, or retrain them every time NDIS pricing changes.
Our team stays current, so you don't have to.
Every price guide update, every portal change, every new support category, our specialists track it and apply it to your billing without you lifting a finger. One fixed monthly fee, and your billing is handled by people who do nothing else.
You focus on participants. We'll handle the billing.
Understanding the difference between support categories, knowing when a progress note is required for a claim, and managing documentation alongside billing isn't something a generalist admin service can offer.
Our team has worked with mental health practices, occupational therapists, speech pathologists, physiotherapists, behaviour support practitioners and other allied health providers across Australia and New Zealand. NDIS billing is exactly the kind of complex, time-hungry work we're built to take off your hands.
Let's talk about getting your time back →Free, and there's no obligation. Or call us on 03 9271 8222 · hello@timewellspent.com.au
Supporting practices across Australia and New Zealand since 2006.
No migration. No disruption.
We manage your NDIS billing inside whichever practice management system you already use, and work directly in PRODA on your behalf, from portal access to claim submission and payment reconciliation.
Full NDIS billing management including claims, reconciliation and PRODA submissions.
Claims, invoicing, reconciliation and billing configuration managed within Cliniko.
NDIS billing, service agreements and claims management in Zanda.
NDIS-specific setup, PRODA integration and full claims management in Splose.
Simple, transparent pricing.
NDIS billing support comes as part of our virtual phone and admin packages, or as a standalone accounts service. Book a free 15-minute chat to find out which option suits your practice.
Virtual Phone & Admin Package
NDIS billing included as part of our full virtual phone and admin service. Ideal if you want billing and front-of-house admin handled together.
Standalone Accounts Service
NDIS billing managed on its own. Suited to practices that already have admin support in place and just need specialist billing expertise.
Common questions about NDIS billing support.
What is NDIS billing support for allied health practices?
NDIS billing support covers the end-to-end process of submitting, tracking and reconciling NDIS claims on behalf of mental health and allied health providers. This includes plan-managed, agency-managed and self-managed claims, PRODA portal submissions, funding checks, service agreements and aged receivables management. Time Well Spent manages this for 75+ practices across Australia and New Zealand.
How does NDIS billing work for mental health practices?
Registered NDIS providers submit claims through the NDIS portal via PRODA for agency-managed participants. For plan-managed participants, invoices go directly to the plan manager with the correct NDIS line items and support category codes. For self-managed participants, invoices go directly to the participant. Each funding type has different documentation and timing requirements, and we manage all three.
What is the difference between plan-managed and agency-managed NDIS billing?
Agency-managed billing means claims are submitted directly through the NDIS portal via PRODA, with the NDIA paying the provider directly. Plan-managed billing means invoices are sent to the participant's plan manager, who processes payment. Self-managed billing means invoicing the participant directly. Each has different requirements for line items, support categories and documentation.
Can you manage NDIS billing in Halaxy, Cliniko, Zanda or Splose?
Yes. We manage NDIS billing within whichever practice management system your practice uses, including Halaxy, Cliniko, Zanda (formerly Power Diary) or Splose. We handle claim submissions, reconciliation and reporting directly in your system, with no migration or change to your existing setup required.
How much does NDIS billing support cost for a mental health or allied health practice?
NDIS billing support is available as part of our virtual phone and admin packages, starting from $745 per month, or as a standalone accounts service at $77.50 per hour. Book a free 15-minute chat to discuss which option suits your practice.
Get your NDIS billing off your plate.
Book a free 15-minute chat, and we'll show you exactly how we handle NDIS billing for practices like yours.
Let's talk about getting your time back