Everything your practice needs, handled.
Whether it's the phones, the admin, the billing, your systems or your marketing, our team takes it off your plate so you can get back to your clients. Here's how we can help.
Every practice is different. Some are drowning in phone calls, some are behind on billing, some just want their practice management system to finally work the way it should. Wherever the pressure is, our team can take it off your plate, one service or all of them. Here's what we can help with.
We'll take care of the rest.
You don't have to hand over everything at once. Some practices want their phones answered, some want the whole back office run, some just need their practice management system sorted or their marketing handled. Here's what we do:
Virtual Reception
Your calls answered in your practice name, new client enquiries handled and your diary managed, so you never miss a booking while you're with a client. It's like having a receptionist who never takes a sick day, because there's a whole team behind them.
Administration & Accounts
The day-to-day admin that keeps a practice running, paperwork, scheduling, correspondence and reporting, handled for you. All the small jobs that quietly eat up your time, off your plate.
Billing & Accounts
Invoicing, payment follow-ups and reconciliation, plus Medicare, NDIS, DVA and WorkCover claiming, kept accurate and on top of. So your cashflow stays healthy and you're not chasing money after hours.
Practice Management System Setup
Setup, optimisation and ongoing support across Halaxy, Cliniko, Zanda, Splose and more. Whether you're starting fresh, switching systems or stuck with a setup that isn't working, our team gets it running properly and keeps it that way.
Telehealth
Your telehealth set up and running smoothly, so remote appointments are simple for you and your clients, no dropped calls, no tech headaches.
Marketing
Done-for-you marketing built for allied health, websites, SEO, social media, email and content, all in line with AHPRA guidelines. If marketing keeps slipping down your list, our team takes it off your hands.
NDIS Billing & Compliance
NDIS billing done properly across agency, plan and self-managed workflows, plus the compliance side that's easy to fall behind on. So your claims go through and your practice stays on top of what the NDIS Commission expects.
One team, or the whole lot. It's up to you.
Some practices come to us for one thing, just the phones answered, or just the billing sorted. Others hand over the whole back office and never look at an invoice again. There's no set package you have to squeeze into. We build the support around what your practice actually needs, and it changes as you do.
That flexibility matters, because no two practices run the same way. A solo practitioner drowning in admin needs something different from a growing clinic with five practitioners and a reception desk that never stops ringing. Wherever you're at, our team fits in around how you already work, rather than making you change everything to suit us.
And because there's always a full team behind your practice manager, nothing falls over when someone's on leave. The support just keeps running, quietly, in the background, so you can get on with your clients.
Not sure what you need? Let's work it out together.
You don't have to have it all figured out. Tell us what's taking up too much of your time, and our team will help you work out where to start, whether that's one service to take the pressure off, or a full setup that runs your whole back office. There's no pressure, and nothing to commit to.
Let's have a chat about your practice.
Book a free, no-obligation call and we'll show you exactly how we can help.
Let's talk about getting your time backFree, and there's no obligation.
Or call us on 03 9271 8222 · hello@timewellspent.com.au