To grow your business you need to be able to look at the business as a whole, dividing the business up into segments and reviewing the tasks that are imperative to the business but could be done by someone else rather than yourself.
- List the administration tasks that take up your time on a daily and weekly basis – the VA can usually offer some solutions to streamline some of your processes to ensure better use of time.
- Arrange for someone else to manage your appointments and diary
- Set up a policy and procedures manual for your business – this is imperative if you would like to have your business run in a smooth and efficient manner
- Utilise the VA to be the constant customer contact person – following up on any enquiries, changes in appointments, queries on services etc
- Create marketing timeframes – review your marketing strategies and utilise the VA to upload articles to your website, blogs, ezines, forums etc. Social networking is time consuming and your VA can assist in how best to use this type of marketing
- Managing payments – if you have ongoing products and payments that need to be made or processed your VA can do this remotely for you. As well as sending out packages/letters and then following up with an email confirmation – this type of service is seen as excellent customer service
- Research – so important for keeping on top of the latest trends, products or services, it is very time consuming and your VA can do this research for you in a timely manner. Also researching other cost saving techniques for processes eg. Purchasing supplies, equipment etc
- Marketing strategies – if you consistently write articles, white papers or send out press releases your VA can assist in getting these out to the appropriate sources
- Instigating, writing, editing and producing newsletters for your clients – either hard copy of through an email campaign program
- Website development – use your VA to manage enquiries, purchasing products, updating articles and content and keeping all information up to date